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Refund Policy
We allow refunds within a 30 day period if you are not satisfied or do not understand our services, which means you have 30 days after you first sign up to any Crypto Zones subscription plan via card to receive a refund.
To get a refund, you can contact us at contact@cryptozones.io and we will assist you within 6 hours. Refunds generally take 3-5 business days to arrive in your bank.
We are not required to process a refund under any other circumstance including the case you forgot about auto-renewal of your subscription. We send reminders prior to each billing cycle and it is your sole responsibility to manage your subscription prior to renewal by logging in or emailing contact@cryptozones.io. We do not accept refunds when paying with crypto via Coinbase due to potential transaction fees & other complications.
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There is substantial risk in trading. A loss incurred in connection with trading can be significant. Only trade with money you can afford to loose. CryptoZones.io makes no claims whatsoever regarding the impact of past or future performance on your potential. CFTC RULE 4.41 - HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.
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